OBJECTIVES:
· Sell parts to walk-in, phone-in customers and service work orders
· Grow and promote Kubota parts sales
· Focus on efficiency and personal development
· Drive customer satisfaction
DUTIES:
· Develop, communicate, and monitor Parts Department processes to ensure customer satisfaction
· Support Kubota Sales and Service Departments, and balance with external customer sales
· Greet walk-in customers, respond to telephone calls and inquiries, to meet customer needs
· Order parts as directed, from various suppliers, specifically Kubota
· Process invoices, by accepting money and handling credit card transactions
· Assist in preparing and maintaining merchandise displays
· Assist in physical inventory
· Assist in receiving-in and stocking parts on shelves
· Ensure work area is neat, clean, and organized
· Work with Service Department to fill orders for needed parts on work orders
· Represent Company when working with manufacturer representatives
· Promote safety in work environment and comply with local and federal requirements
· Subordinate to Parts Manager and Store Manager
REQUIREMENTS:
· 2+ years’ experience in Parts Department operations
· High school diploma or equivalent
· Ability to learn and use Company software, along with Microsoft Office and Google platforms, and internet
· Familiarity with homeowner, recreational, agricultural, and light construction equipment
· Strong verbal communication skills
· Effective and timely follow-up with pleasant disposition
· Ability to safely lift at least 75 pounds
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job- related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an “at-will”employment relationship. ‘
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Work Remotely
Job Part-time
Pay: $13.00 – $17.00 per hour
Benefits:
Schedule:
Supplemental Pay: